Dutchmen has been recognized as a Top 10 Manufacturer to receive the Circle of Excellence award for earning the highest ratings in the Dealer Satisfaction Survey for its Kodiak and Aspen Trail by the RV Dealers Association (RVDA).
“It is an honor to be recognized by our dealer body,” said Kyle Kwasny, president of Dutchmen. “From our continuous training process in the plants, to the rigorous pre-delivery inspection on every unit, and dedication to service and sales, this award signifies the commitment every Dutchmen team member makes on a daily basis.”
The DSI Quality Circle Awards recognize top manufacturers in several areas for dealer and customer support. RVDA asks dealers to rate their level of satisfaction on four key areas: Reliability/Quality, Parts, Warranty and Sales. Between the U.S. and Canada, RVDA received responses from more than 300 dealership locations.
“We strive every day to build the best products we possibly can here at Dutchmen,” said Aaron Young, general manager, Kodiak and Aspen Trail. “Every member of our team takes extreme pride in designing, developing and producing our Aspen Trail and Kodiak brands; it is truly an honor to receive this award. This is an affirmation that we are doing the right things and standing behind our products. We would like to thank our dealer partners and customers that made it possible, we cannot do this without them”
Dutchmen said it has made significant changes in production efficiency protocols, to recognizing and utilizing individual’s talents in key roles, delivering “the type of support only experience can provide.“
“The great leadership in the plant has driven the quality and success of Kodiak over the past year and it is truly humbling to receive this award. Our team members certainly are the heart and soul of Kodiak,” said Scott Gould, product manager of Kodiak.
