Lightspeed, a provider of RV dealership management software, unveiled a new feature that allows RV dealers to access Forest River unit bulletins and recalls.
This enhancement will enable dealers to quickly check for any current bulletins or recalls related to Forest River RV brands directly within a repair order in the service module in Lightspeed’s dealer management solution.
Upon adding a unit with a valid VIN containing an active bulletin or recall to the repair order, the bulletin button becomes enabled, granting access to the bulletins list view. Here, the company said users can find detailed descriptions of the Forest River bulletins along with links to the associated documents within Forest River Dealer Connect.
Jeremy Johnson, Lightspeed’s senior manager of OEM and business development, expressed his enthusiasm for the integration. “Over the past year, Lightspeed has been dedicated to enhancing services for the RV industry. Drawing from our forty years of experience working with top OEMs in the powersports sector, we’re extending similar advancements and integrations to RV dealers. This streamlined process will reduce duplicate tasks within service departments, ultimately improving dealership efficiency and customer service.”
James Gingerich, analytics manager at Forest River, said, “We’re excited about this enhancement for Forest River dealers utilizing Lightspeed. By continuously integrating our systems, we aim to simplify the sales and service processes for Forest River units within the DMS system.”
