Tom KlineDealership consultant Tom Kline of Better Vantage Point discusses how to mitigate customer issues in a way that results in a win-win for both.
Tom Kline, a former dealership owner with 30 years of experience, specializes in solving dealership problems through risk mitigation remedies, compliance and dealership dispute resolution. Kline is lead consultant and founder of Better Vantage Point and has worked with publicly held and private dealerships. Kline is an Endorsed Expert for the RVDA, VIADA, CIADA, and Dealership Marketing Magazine.
