RVezy Wins 2025 Stevie Award for Customer Service Dept. of the Year
RVezy.com, California's fastest growing RV rental marketplace (CNW Group/RVezy.com)RVezy, a peer-to-peer RV rental marketplace in California, announced it has been named a winner of the 2025 Silver Stevie Award for Customer Service Department of the Year in Leisure & Tourism. The recognition places RVezy among the world’s most customer-centric organizations, evaluated across more than 2,100 companies in 45 countries by a panel of 170+ independent international industry experts.
The Stevie Awards for Sales & Customer Service are widely regarded as the world’s top honors for customer experience. This year’s program received entries from organizations across six continents, making RVezy’s win in the Travel category a globally competitive achievement.
“This award belongs entirely to our team,” said Michael McNaught, CEO of RVezy. “From the moment we founded this company, we made a decision that turned out to be rare in our industry, we decided that customer service would not be a cost center. It would be our competitive advantage. Every person at RVezy is an RV enthusiast. When a family needs us at 9pm, we are there. That is the standard we hold ourselves to every single day, and this recognition tells us we are getting it right.”
RVezy’s customer service infrastructure is entirely in-house and built around a simple promise: a real person picks up in under five minutes, every time, even at the peak of summer, according to a company press release.
“We know who our customers are,” said McNaught. “They are families who have saved for this trip. They have promised their kids an adventure. When they need us, we show up. That is what we built this program to do.”
The Stevie Award win arrives as RVezy enters its most significant California season to date. For California RV owners, RVezy offers a payout guarantee unique in North America: if a prior rental claim prevents an owner from fulfilling a future booking, RVezy guarantees their payout, a commitment no other platform in the market makes.
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