Spartan Specialty App Aims to Ease Service

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Spartan Specialty Vehicles added a mobile application designed to ease service and maintenance while enhancing the owner experience for Spartan’s extended family of RV owners.

Spartan is showcasing the app at the RV Industry Association National RV Trade Show that ends Thursday (Dec. 3).

“This new addition to our product and service offerings is further evidence of Spartan’s pledge to enhance the ownership experience for our customers and make it easier for dealers to sell and service vehicles built on a Spartan chassis,” Spartan President Steve Guillaume said. “It’s just the latest example of Spartan’s unparalleled after-sale support, and Spartan’s commitment to keeping its owners on the road, confident and content.”

The new mobile application, named Spartan Connected Care, provides owners of RVs built on Spartan chassis with instant access to coach-specific diagnostic codes, maintenance schedules, and an interactive map to pinpoint which of Spartan’s more than 250 RV-specific authorized service centers is closest.

The app also provides information about parts and accessories, and notifications of events and rallies where owners can meet Spartan service technicians and participate in training sessions.

In total, the new mobile app’s features expand on the world-class service and support that have been hallmarks of the Spartan experience.

While exhibiting at the RVIA show, Spartan will extend its 2016 dealer and OEM support program by unveiling a new dealer support kit for 2016, and delivering two complimentary lunch and learn sessions aimed at providing the tools necessary to put Spartan dealers ahead of the pack.

The first of these sessions will target sales professionals, and the second will provide service technicians with a detailed technical presentation on Spartan chassis maintenance and service, with the opportunity to earn two hours of RVIA re-certification credits.

“We’re excited to be here to demonstrate why Spartan chassis are the premier foundation for luxury RVs,” Director of Parts and Customer Service Jon Dickinson said. “RVIA is the perfect venue to help our dealers best position all of the innovative and competitive capabilities we offer, and provide the support that will help them grow their businesses.”

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