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4 Keys to Write-Up Success
1. Work only one RO at a time. All ROs/job sheets should come back to a central repository, whatever the…
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Customer Loyalty, the Most Important Metric, Pt. 1
Editor’s Note: This is Part One of a two-part column. Business is besieged with metrics. Return on investment, website visits,…
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What You Can Learn from Your ELR, Pt. 2
Editor’s Note: This is Part Two of a two-part column by Don Reed that appeared in the March 2019 issue…
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Features
Dometic Keeps it Cool (and Hot)
Just about everyone in the RV industry recognizes the name Dometic. However, a name that to one person may represent…
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RV News
Thor Rebrands as Player in ‘Outdoor Space’
If its new rebranding effort is a success, consumers will begin thinking of Thor Industries less as a manufacturer of…
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RV News
LCI Contracts Reithmeier as Senior Advisor
Lippert Components has contracted Joerg Reithmeier to act as LCI’s senior advisor for business development. As senior advisor, Reithmeier will…
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RV News
Horizon Global Net Sales Loss to Shipments
Horizon Global has reported fourth quarter and full-year financial results for 2018, showing that net sales for the year were…
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RV News
RVX Garners Positive Reviews
The RV Industry Association recently reported that RVX was a huge success, bringing OEMs, suppliers, dealers, retailers and campgrounds together.…
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RV News
FCCC Debuts DriveTech at RVX
Freightliner Custom Chassis Corp. debuted DriveTech, what the company said is the most advanced display and controls system in the…
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RV News
Ex-Jayco Employee Talks Layoffs
The end of the work week is bringing about a new task for Uriel Moreno in Elkhart, Ind. This story…
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