Business Management
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RV News
KPA to Host HR Advice Appointments at RVX
KPA will hold professional HR advice appointments on Wednesday, March 13, and Thursday, March 14, from 1 p.m. to 3 p.m.…
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Upsell by Helping Customers
Upsell, upsell, upsell. Work in retail long enough and someone in charge will loudly beat the “upsell” drum. It’s presented…
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3 Key Strategies to Close the 198-Day Gap
198 days. This is the magic number that RV sales teams need to keep in mind as they plan an…
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In Search of Happy Customers, Pt. 2
Editor’s Note: Part One of this column by Chuck Marzahn can be found here. Customer satisfaction. It’s like the Holy…
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Braxton Creek and Victory Formation Sales Partner
Braxton Creek RV has announced that industry veteran Bill Westbrook and his company Victory Formation Sales have signed an agreement…
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RV News
Leisure Travel Vans Names New Brand Ambassadors
Leisure Travel Vans is teaming up with Mike and Jennifer Wendland, who have an online community of more than 500,000…
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RV News
Certified Personnel Recognized by Industry
The Society of Certified RV Professionals is recognizing 25 individuals from 22 participating dealerships who earned a certification during fall…
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How Call Tracking Can Benefit RV Dealers
Imagine: An employee answers the phone and talks to a caller for a few minutes. Moments later they’ve hung up and…
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In Search of Happy Customers, Pt. 1
Customer satisfaction. It’s like the Holy Grail, isn’t it? Everybody wants it and searches diligently for it, but it can…
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Winners Are Losers
Some see danger when they make mistakes. Others see opportunity. Regardless of how you see it, it is written: “The…
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