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The answer is quite a lot, actually, if a dealership commits to measuring the productivity of its technicians, establishes realistic goals for the service department, and provides the necessary support in terms of having a strong parts department.  
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“In my years in RV consulting, I have heard a consistent refrain that there isn’t enough time for techs or service writers to up-sell to ‘customer pay’ customers. There is now more time to spend with service customers to do walk arounds and courtesy inspections.”
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Many coaches are manufactured with a rear-looking camera. Some of these cameras cannot be used except when the transmission is shifted into reverse gear. This makes sense given that most of the time the driver should be looking out the front end of the coach. But when it is necessary to check out the back end of the coach, those cameras are very useful.
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OEMs, DMS vendors, distributor representatives and other dealerships all can be valuable resources for dealers seeking technical, educational and merchandising resources.

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