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The dealership in Fort Worth, Texas, secures profits in finance and insurance simply by taking the time to explain available options to customers and working hard to keep financing in-house.
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There are a host of operational, procedural and functional decisions that need to be made when launching a new RV parts retail establishment.
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Bringing greater efficiency to the parts & accessories department can do wonders for an aftermarket retailer’s bottom line.
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After a much-publicized split with Camping World, dealer Tom Stinnett found himself in early 2008 with nearly 14,000 square feet of vacant retail space in his dealership and some big questions about what to do next. Major distributors came calling, offering to load the business up with parts and accessories.
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The Lightspeed program exists because the Parts Department was sucking up all my money. The December P&L would show a nice little profit for my Honda store, but there was no money in the bank. Three years in a row, same thing: Nice profit, no cash.
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Although it’s not always considered a top priority, the use of assigned bin locations for the placement of goods and materials can significantly enhance the efficiency of parts operations for an RV dealership or shop, potentially resulting in increased profitability.  
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Developing a “show-out” checklist for products can help customers have a better experience, reduce calls and visits to the dealership for operational issues, and build customers’ confidence in a dealership’s expertise and quality of service.

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