Elkhart, Ind.-based Way Interglobal has introduced several new hires and promotions on its service teams.
“As our business continues to grow with new products, more RV manufacturer relationships, and increased aftermarket sales, we have responded by adding to our office and field service teams to best support this growth” said Chris Greer, vice president of operations. “Our field service teams are especially crucial in working with our OEM customers in their facilities to understand their needs, tailor our products to their requirements, and help with installation and maintenance.”
Jarvis Hunt, a 15-year veteran of the RV industry, has joined Way as the new service manager. The company says Hunt brings engineer’s expertise and customer service experience to support its partners. Steve Holt has also been hired to the team as a field technician, joining existing techs Tommy Willy and Charles Wheeler, working in the office and on location with customers providing technical advice and hands-on support. Nathan Gotshall has been hired as Way’s new supply chain lead, working with suppliers and customers to continue to deliver the efficient and reliable service and product availability for which Way has long been known.
Additionally, Jasmine Teifert and Morgan Robinson have been promoted to warranty manager and aftermarket coordinator, respectively. Teifert and Robinson have been valuable contributors at Way for years, the company said, and will be critical to product owner support and aftermarket sales and service success.
“I’m excited about the new team members we’ve added and the internal promotions we’ve made to these important teams at Way. As I talk with our customers, they continually comment on how valuable this support service is to their operations and I look forward to the continued growth in this area,” said Wayne Kaylor, CEO.
