Running the Business
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Features
RECTifying Your Operations, Part 2
Editor’s note: This is the second part of a series highlighting repair event cycle time (RECT). Part 1 appeared in…
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Features
How a ‘Chief People Officer’ Can Help Your RV Company
If there is anything we have learned from the chaos of the past few years, it is this: Every business…
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Features
How To Create a Culture That People Don’t Want To Leave
Do you have a Negative Nancy (NN) or Toxic Tim (TT) that you’re keeping longer than you should? Would you…
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Features
Wake Up Before They Go Go …
You can thank or curse me later for the earworm, but for now, please read on for some ideas on…
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Features
RECTifying Your Operations, Part 1
Repair event cycle time (RECT) is a popular topic of interest within the RV industry. Recent articles in RV PRO…
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Features
Employee Pay-for-Performance Plans That Get Results
Skilled workers are hard to find — and keep. Little wonder employers are taking a fresh look at so-called “pay-for-performance”…
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Features
Turn Sold Customers Into Repeat Fans of Your Brand With CRM Automation
A lot of people can go through your dealership on any given day, both online and at your brick-and-mortar. When…
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Features
Converting Cash Deals by Overcoming Cash Buyers’ Financing Objections
In RV dealerships, the finance department guides customers through purchasing and offers various financing options to suit their needs. However,…
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Features
Adjust Presentations To Fit Your Customer’s ‘Type’
As I talk to some of the best RV salespeople in RV dealerships across the country, I find one common…
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Features
SMI: Some Minimizing Ideas
In the May issue of RV PRO, I invited you to tune in to this June issue’s column for methods…
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