Upgrades to LCI’s OneControl Smart RV Technology are allowing RVers to operate more features than ever via remote control. On the horizon: Voice-activated command controls and
RV self-diagnosing technology.
Customer service is the backbone for a successful business. Sometimes owners and executives in the RV industry understand this is a required department, but very little attention is given to the employees who support customer service.
The CEOs of the two largest RV manufacturers in the U.S. – Thor’s Bob Martin and Forest River’s Pete Liegl – got their start at Coachmen Industries. Meanwhile, at least 10 future presidents of RV companies worked at Keystone RV.