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Thousand Islands / Ivy Lea KOA Holiday Guest Satisfaction Improves

koa thousand island rv site

Kampgrounds of America, Inc. (KOA) congratulates Shawn and Christine Kim for delivering a significant improvement in guest satisfaction in their first year as owners of the Thousand Islands / Ivy Lea KOA Holiday. Bringing a shared love of the outdoors and a clear vision for the future, the Kim family has focused on enhancing the guest experience while positioning the campground for growth. That focus has driven a dramatic increase in the campground’s Net Promoter Score (NPS), a standard measure of guest satisfaction and loyalty. The campground’s score rose from 29.9 under previous ownership to 70, a level recognized as a benchmark for excellence, KOA said.

Situated along the shores of the St. Lawrence River, the campground offers easy access to boating, fishing, hiking and the beloved Thousand Islands National Park. With its blend of natural beauty and small-town charm, the location serves as a destination where families and friends can unplug, reconnect and create lifelong memories.

“From the moment we arrived, we felt the potential of this place,” said Shawn Kim, owner of the Thousand Islands / Ivy Lea KOA Holiday. “We’re excited to create a space that feels welcoming for all ages and camping styles, from traditional tent campers to cabin guests. We’ve been truly grateful for the local support and are excited to grow alongside this community.”

Campgrounds like the Thousand Islands / Ivy Lea KOA Holiday have a significant economic and cultural impact on local communities. According to KOA’s annual Camping and Outdoor Hospitality Report, campers injected $66 billion into local economies in 2025, with the average camper spending more than $200 daily while camping. Campers are looking to experience the history and culture of local regions, 33% say they are interested in visiting small towns, and another 38% are drawn to historic sites.

KOA Holiday campgrounds are ideal base camps for exploring the area, or simply enjoying a fun-filled stay with plenty of activities. Whether for a longer getaway or an overnight stop, KOA Holiday campgrounds offer amenities and services that make every stay memorable. Each KOA Holiday offers full-service RV Sites with a KOA Patio® and Deluxe Cabins with full bathrooms.

The Thousand Islands / Ivy Lea KOA Holiday features a variety of guest-favorite amenities, including a large swimming pool and a smaller kids’ pool, hot tub, scenic nature trails, and a KampK9® with dog wash for four-legged campers. Guests will also enjoy a well-stocked camp store, themed weekend events, and activities designed to bring people together. Plans for the near future include expanded cabin offerings, live music events, seasonal festivals, new pickleball and basketball courts, and continued campground upgrades focused on technology and environmentally friendly systems. The campground offers a range of lodging options, from Deluxe Cabins to traditional tent sites, as well as RV sites with full hookups.

The Thousand Islands / Ivy Lea KOA Holiday is one of more than 500 open-to-the-public KOA campgrounds in the U.S. and Canada. Other brands in the KOA Family of Campgrounds include KOA Journeys, convenient locations after a long day on the road that feature long pull-thru RV Sites, and easy after-hours check-in. KOA Resorts offer an abundance of staff-led activities, on-site dining, group meeting space, and more.

Located at 85 Edgewater Lane in Lansdowne, Ontario, the Thousand Islands / Ivy Lea KOA Holiday is open May 1 to Oct. 12.

For more information or to make a reservation, please visit the campground’s website, or call 613-659-2817. Reservations are also available by going online or using the KOA App.

RV PRO Staff

The go-to business-to-business publication for RV industry professionals, RV PRO features a team of experienced writers and editors with a collective 54 years of editorial experience and 11 years of RV industry experience. For more about our team, visit rv-pro.com/about

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