Business Management
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RV News
New CDK CEO Sends Letter to Customers
Editor’s Note: This letter has been edited according to the AP Style guide. To Our Customers: Since joining CDK Global two months…
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Defining a Qualified Lead, Pt. 2: Understanding Buyer Characteristics
In the first part of our series, we went over what a qualified lead is and the importance of understanding your buyers…
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Using Predictive Maintenance to Improve Efficiency
RV manufacturers commonly face the challenge of keeping their fleet, machinery, and other assets working efficiently, while also reducing the…
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How to Keep Your ‘A’ Players, Pt. 1
It’s a nightmare scenario for any business: A star employee suddenly decides to jump ship for the competition. Out the…
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RV News
Webinars Cover Arbitration, Affordable Care Act
The Mike Molino RV Learning Center and strategic partner KPA will host two free webinars on Wednesday, Jan. 30. The…
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RV News
MORryde to Put MAP Policy Into Effect
MORryde International recently released a minimum advertised pricing (MAP) policy for its line of specialty and aftermarket products. This policy…
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Super-Size Your Sales
You’ve stocked your shelves. Hired your staff. Placed your ads. Now, how can you get the most return from your retail…
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How to Write a Powerful Press Release, Pt. 2
Editor’s Note: Part One of this blog by George Carson can be found here. Of the “Five W’s” (as mentioned…
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11 Ways to Use a Text Messaging Platform
Everyone texts. In fact, texting is the most preferred communication channel across all generations. More and more, customers want a quick and easy…
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Defining a Qualified Lead, Pt. 1: Is My Lead Qualified?
Editor’s Note: This blog post is Part One of a four-part series that will be released weekly. Dealers have the…
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RV News
Webinars to Cover Labor Laws and OSHA Reporting
The Mike Molino RV Learning Center and strategic partner KPA will host two free webinars next week. The first webinar…
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RV News
2019 Go RVing Dealer Tie-in Program Available
The 2019 Go RVing Dealer Tie-In Program is now available for dealers to leverage the national advertising and promotion campaign…
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RV News
KPA Acquires Compli to Expand Management Solution
KPA, a software as a service and services provider for compliance and workforce management solutions, has acquired Compli, a provider…
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Digital Technology Drives Excellent Customer Experience
The challenge racing across businesses today is how to improve, scale, and sustain an excellent Customer Experience (CX). Customer Experience is…
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RV News
RVX to Launch ‘Sales Navigator’ for Dealers
The RV Industry Association will be launching the “RVX Sales Navigator” during RVX: The RV Experience, March 12-14 in Salt…
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RV News
RVWS Launches Social Media Management Service
RV Web Services (RVWS) has announced a new social media management solution aimed at helping RV dealers attract new customers…
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CompliancePoint Launches Cybersecurity Service
CompliancePoint recently established a data privacy solutions focus for the automotive industry, with resources to protect manufacturers, automotive lenders, dealers…
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RV News
American Guardian Releases Training Schedule
American Guardian Warranty Services has announced its 2019 AGWS University F&I training schedule. The workshop is designed to provide insights…
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RV Horizons Remains in Minnesota
Since Colorado-based RV Horizons purchased Houlton’s St. Croix Meadows RV Park in Minnesota in the fall of 2015, Town of…
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RV News
Texas Park Tops Jellystone Winners
Six years ago, Don and Jan Tardy and their adult children, Colt and Bree Perrin, acquired the former Whispering Pines…
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RV News
Dave Johnson Joins AVALA/Rollick from CDK
AVALA/Rollick has announced that Dave Johnson has joined on as vice president of enterprise solutions at Rollick. He spent more than…
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RV News
Community: Spartan Motors Recognized for Veteran-Friendly Recruitment
Spartan Motors has been selected by the Michigan Veterans Affairs Agency (MVAA) as a 2018 bronze-level, veteran-friendly employer. The MVAA cites Spartan’s…
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RV News
Webinar to Review the Top 10 OSHA Violations
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 11 a.m. ET on…
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Webinar Examines New Laws
Dealers can prepare themselves for several new HR and F&I related laws that take effect early in 2019 by attending…
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RV News
CDK Global Integrates NADAguides Data
CDK Global has integrated NADAguides vehicle pricing data and information with its Lightspeed EVO Dealer Management System. The integration will provide…
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RV News
Webinar to Review New State, Federal Laws
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 3 p.m. ET on…
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RV News
Rollick’s Buying Program Reaches 2,000 Employers
Rollick, an affinity buying program and lead management solution, has reached more than 2,000 employers. The company has partnered with…
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EasyCare Wins Four Communication Awards
EasyCare has received four 2018 Automotive Communications Awards at the recent Women in Auto Care press conference in Las Vegas.…
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RV News
Falk to Oversee LCI’s Mergers and Acquisitions
LCI Industries recently promoted Jason Falk to vice president of mergers and acquisitions (M&A). Falk previously held the title of…
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RV News
Webinars to Discuss Worker Classifications, Safety
The Mike Molino RV Learning Center and strategic partner KPA will host two free webinars following the holiday weekend. The…
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RV News
Mighway Launches Dealer Partner Program
Mighway officially launched its Dealer Partner Program at the RVDA Expo in Las Vegas last week, offering dealers tools on…
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RV News
CDK Global Reports Q1 2019 Results
CDK Global has announced the financial results for its fiscal 2019 first quarter ended Sept. 30. Effective July 1, CDK…
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RV News
Krazanich from Intel Named CEO of CDK
Dealership software giant CDK Global Inc. has hired former Intel boss Brian Krzanich to take over as CEO, the company said…
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RV News
Sobel University Winter Enrollment Up 60%
Sobel University is reporting a 60 percent increase in winter enrollment over last year. The Atlanta Comprehensive Sales Course in…
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RV News
AGWS Celebrates Anniversary with Key Milestones
American Guardian Warranty Services (AGWS) has announced some of its key milestones in honor of its 20th anniversary. Since its…
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RV News
Team RV Shows Drivers Appreciation
Team RV Express of Middlebury, Ind., recently combined the grand opening of its new recruiting and orientation facility in White…
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RV News
Myers RV Earns Top ROUTE 66 Award
Myers RV Center in Albuquerque, N.M., was recently awarded the Larry Coker Commitment Award at the 15th annual ROUTE 66…
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RV News
Creating an Angie’s List for the RV Industry
Customer retention and loyalty is a matter that often pervades discussions related to the industry’s rapid growth these past few…
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RV News
RH Power Partners for New Digital Marketing Tech
RH Power has partnered with CloudEngage and Virtual Deal to bring universal new digital marketing technologies to RV dealers’ websites,…
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RV News
Webinar to Talk Safety Issues in the Workplace
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 11 a.m. ET on…
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RV News
Webinar to Discuss Effective Change Management
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 1 p.m. ET on…
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RV News
Jayco Extends Customer Service Hours
Starting Oct. 29, Jayco’s customer service department will be available from 8 a.m. until 5 p.m. in all time zones,…
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RV News
ADP to Hold Politics in Workplace Webinar
As Nov. 6 approaches, employees may express their political views in the workplace. ADP will answer whether work is the…
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RV News
Thetford, Norcold Training Reaches Hallmark
Thetford Corp. and Norcold recently estimated that more than 400 service techs will attend its training in 25 upcoming service…
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RV News
Driver’s License Scanning App to be Co-marketed
Quantech and Think Cards recently entered into a development and co-marketing agreement. The two companies have partnered to integrate the…
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Social Media Expert to Offer Marketing Strategies
https://youtu.be/C5Nq974k8mM Social media expert Scott Meyer, cofounder of 9 Clouds, will show dealers how to market more efficiently and deliver…
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RV News
FRVTA to Try Augmented Reality Tech Training
At its board of directors meeting last month, the Florida RV Trade Association (FRVTA) approved a $16,000 expenditure to test…
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Escapees, Winnebago to Improve RVer Experiences
Note: The following is a portion of an article published in the Escapees Club Newsletter today. Earlier this year, Escapees…
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RV News
Learning Center Webinar to Cover Labor, Pay
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 1 p.m. ET on…
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RV News
Black Book Data to Integrate with CDK Global
Black Book, which provides used vehicle valuation and residual value forecast solutions, will integrate its valuation data and specialty vehicle…
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RV News
Rollick Secures $8.3 Million in Series A Funding
Rollick, an affinity buying program and enterprise lead management solution, recently closed $8.3 million in Series A funding. LiveOak Venture Partners led…
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RV News
Lazydays Donates $5,000 to RV Learning Center
Lazydays RV recently contributed $5,000 to the Mike Molino RV Learning Center, bringing the dealership’s total giving to $30,000. “Lazydays’…
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RV News
Dozens of Park Operators Attend CalARVC Event
Nearly 80 private park operators gathered at Wine Country RV Resort in Paso Robles, Calif., to attend CalARVC’s Fall RV…
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RV News
LCI to Pay $338k in Overtime Back Wages and Damages
Following an investigation by the U.S. Department of Labor’s Wage and Hour Division (WHD), Lippert Components will pay $338,151 in…
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RV News
Registration Open for MBA’s RV Rental School
MBA Insurance has announced that registration is now open for the 19th annual MBA RV Rental School, to be held…
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RV News
RV Care and Coachmen Extend Partnership
Building on the initial success of the new Northern Spirit Ultra-Light RV Care Approved travel trailers, RV Care Network and…
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RV News
Land ‘N’ Sea Owner Launches New Service Network
Brunswick Corp. recently announced that it launched a new Boating Services Network. Its first initiative will be OnBoard Boating Club…
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Vegas Expo Keynote Speaker to Hold Book Signing
Wells Fargo Commercial Distribution Finance (CDF), platinum partner for the RVDA’s Vegas convention, will host keynote speaker Jason Ryan Dorsey…
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RV News
Manheim Promotes Jane Gitere to Specialty Auctions
Manheim recently promoted Jane Gitere to director of national accounts for Manheim Specialty Auctions. In this role, Gitere will continue…
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RV News
Fleming Sales Adds Blackstone Products
Blackstone has appointed Fleming Sales as its sales organization for the RV and camping industry. “We look forward to a mutually…
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RV News
Webinar to Clarify Joint-Employer Status
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 2 p.m. EDT on…
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Rollick to Acquire AVALA Marketing Group
With the expected acquisition of AVALA Marketing Group Rollick of Austin, Texas, will provide manufacturers and retailers in distributed dealer…
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RV Dealers Remain Undeterred by Hurricane Florence
Phil Ingrassia, president of the RV Dealers Association, told RV PRO that dealerships in North Carolina suffered some damage, but…
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RV News
FRVTA, Mike Molino Renew Training Partnership
The Mike Molino RV Learning Center and the Florida RV Trade Association (FRVTA) have partnered to provide online video-based training…
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Progress Mfg. Adopts MAPP, Protection Policies
To protect the Equal-i-zer and Fastway brands and the service that goes along with them, Progress Mfg. has announced a new brand…
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ASA Electronics Launches iN•Command Website
ASA Electronics recently launched a dedicated iN•Command Control Systems website: iN-Command.net. The site functions as a hub of information for…
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RV News
Thor Joint Venture Launches Togo App for RVers
TH2, the joint venture between Thor Industries and Tourism Holdings, brings to life the first edition of Togo, an app designed…
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RV News
Coatney Sales Adds Rep to Mid-South Region
Aaron Johns has joined Fremont, Ind.-based Coatney Sales as a sales representative for Arkansas, Kansas, Missouri and Oklahoma. The independent…
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RV News
Webinar to Review Mental Illness in the Workplace
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 1 p.m. ET on…
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RV News
Applications Open for Spader Leadership Program
The Mike Molino RV Learning Center has begun accepting applications for the 2019 to 2020 Duane Spader Leadership Development Scholarship. This…
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RV News
Webinar to Help with Employee Termination
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 1 p.m. ET on…
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How Larry’s RV Became a Community Staple
Larry’s RV in Jackson County, Mich., takes a multipronged approach to marketing: radio, TV, and print. And its efforts, such…
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RV News
SYS2K Rebrands as Motility Software Solutions
Sys2K, a provider of dealer management software, has rebranded itself as Motility Software Solutions. “Over the last 34 years we…
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Camping World to Open a Co-Branded Store in North Carolina
Camping World Holdings has announced that the Overton’s showroom, located 111 Red Banks Road in North Carolina, will continue to…
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Bandit Swipes Travel Trailer
An Ocala couple called a Marion County, Fla., sheriff’s deputy for help Thursday after discovering that their travel trailer was…
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Several Manufacturers Issue Recalls
A handfull of manufaturers filed new recalls this week that cover a variety of safety issues that include improper seat…
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RV News
KPA Webinar to Analyze GDPR Compliance
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 2 p.m. ET on…
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RV News
ADP to Host Health & Welfare Webinar
ADP will be hosting a webinar on keeping up to date with ever-changing compliance and reporting obligations on health and…
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RV News
Rollick Outdoor Joins CDK Global Partner Program
CDK Global has announced that Austin, Texas-based Rollick Outdoor is the first company to use its Innovation Catalyst offering, a special initiative of…
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RV News
Sobel’s Atlanta Sales Course Nearly Sold Out
Sobel University has announced that the upcoming, recently-added Atlanta Comprehensive Sales Course is nearly sold out. Enrollment currently surpasses 100…
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Global RV Listing Website to Launch
RV and Camper Classifieds will launch its new website on Sept. 1. The website has a clean design, responsive functionality…
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RV News
Fixed Operations Workshop Detailed for Vegas Expo
The RV Dealers Association has announced that all fixed operations personnel are invited to attend an awards and education session…
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TH2, Thor Venture to Receive $15-Million Investment
Tourism Holdings will step up investment in its TH2 joint venture with RV maker Thor Industries, which will stop it…
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David Martin to Present Two Workshops at Vegas Expo
The 2018 RV Dealers Convention/Expo will feature two hour-long workshops in the sales track presented by David Martin, president of…
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RV News
Sobel University Revamping Advanced Level Course
Sobel University will revamp the highly attended advanced level of the Comprehensive Sales Course with a look at the trendsetters…
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RV Factory to Pay $55,484 in Overtime Back Wages
Following an investigation by the U.S. Department of Labor’ Wage and Hour Division (WHD), Elkhart, Ind.-based manufacturer RV Factory will…
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Webcast to Cover Audits of Health & Welfare Plans
ADP will be hosting a webcast entitled “How to be Proactive and Reduce the Risk of Government Audits of Health…
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RV News
Sobel University Lists Winter Training Schedule
Sobel University has announced dates for training into 2019 in order to accommodate the increased demand for current and relevant…
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RV News
Webinar to Cover Managing Employee Performance
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar at 1 p.m. ET on…
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RV News
Vegas Expo Details All Sales Track Workshops
The sales track at the upcoming Vegas expo will offer education workshops with five presenters new to the convention/expo, along…
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RV News
Vegas Expo Workshop to Cover Exit Strategies
Brad Stanek will be presenting his workshop, “Developing an Effective Exit Strategy: How to Understand the Value of Your Business”…
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RV News
FCCC Introduce Online Tool ‘My RV Advisor’
Freightliner Custom Chassis Corp. recently introduced a new online tool to help customers find the Class A RV they want…
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W.L. Hamlet Associates Offering Tech Classes
W.L. Hamlet Associates recently launched four-hour, accredited RV Industry Association field training classes for Dicor roofing and sidewall repair products…
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RV News
Derema Group to Rep FIRMAN Power Equipment
Derema Group, a national sales and marketing agency in the marine, RV and outdoor markets, has announced that FIRMAN Power…
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RV News
KPA to Host Hidden Workplace Hazards Webinar
The Mike Molino RV Learning Center and strategic partner KPA will host a free webinar on Monday, Aug. 20, entitled…
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RVIA Survey Shows What Buyers Value Most in Brick & Mortar Stores and Online
The RV Industry Association has released a first-of-its-kind Aftermarket Parts and Accessories Customer Survey revealing key buying habits of RVers…
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RV News
Webinar to Cover HR Investigations
KPA will host a webinar at 1 p.m. ET on Thursday, Aug. 16, to discuss how investigations are part-and-parcel of…
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RV News
RECVEX Launches Online Marketplace
RECVEX, the RV Exchange, has announced that the organization has met its final milestone in early development, and has officially…
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RV News
ADP to Host Health Care Webinar
ADP will be offering a webinar entitled “It’s Been Quiet on the Health Care Front….Or Has It?” at 2 p.m.…
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Thor’s RV Vocational Training Detailed
Thor Industries is partnering with the Indiana State Board of Education and Wa-Nee Community Schools to empower students through RV…
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